Privacy Policy

Last updated: June 30, 2026

At Roam and Savor LLC ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect information about you in various ways, including:

Personal Information

  • Name and contact information (email address, phone number)
  • Billing and payment information
  • Travel preferences and dietary requirements
  • Passport and travel document details (when required for booking)
  • Emergency contact information

Automatically Collected Information

  • Device and browser information
  • IP address and location data
  • Website usage and browsing patterns
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Process and manage your trip reservations
  • Communicate with you about your booking and travel arrangements
  • Send you important updates, confirmations, and travel information
  • Personalize your experience and accommodate special requests
  • Process payments and prevent fraud
  • Improve our website, services, and customer experience
  • Send marketing communications (with your consent)
  • Comply with legal obligations

3. Information Sharing

We may share your information with:

  • Service Providers: Hotels, restaurants, transportation companies, and local guides necessary to fulfill your travel experience
  • Payment Processors: Secure third-party payment services to process transactions
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with any merger, sale, or acquisition

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data during transmission (SSL/TLS)
  • Secure storage of personal information
  • Limited access to personal data on a need-to-know basis
  • Regular security assessments and updates

While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and protect your account credentials.

5. Cookies & Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve website functionality and performance
  • Provide relevant content and recommendations

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Opt-out: Unsubscribe from marketing communications at any time
  • Data Portability: Request your data in a portable format

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are designed for adults aged 21 and above. We do not knowingly collect personal information from children under 21. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

9. Your California Privacy Rights

Roam & Savor is based in California, and we want California residents to understand their privacy rights.

If you are a California resident, you may have the right to:

  • Know and access the personal information we have collected about you, and how we use and share it
  • Request that we correct inaccurate personal information
  • Request that we delete your personal information, subject to legal exceptions such as records we must keep for tax or contractual reasons
  • Opt out of the sale or sharing of personal information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We will never deny you service, charge you a different price, or provide a lower quality of service because you exercised any of these rights. You may use an authorized agent to submit a request for you, and we may need to verify your identity before we respond.

Do Not Track: some browsers offer a Do Not Track signal. Because there is not yet a common industry standard for responding to these signals, our website does not currently respond to them, and we do not allow third-party advertising networks to collect personal information about you across other websites through our site.

Shine the Light: California residents may request information about the personal information we share with third parties for their own direct marketing. We do not share personal information with third parties for their direct marketing.

How long we keep your information: we retain your personal information only as long as we need it to provide our services and to meet legal, tax, accounting, and dispute-resolution obligations. Travel documents such as passport details and emergency contacts are kept through your trip and a reasonable period afterward, then securely deleted or anonymized.

To make a request or ask a privacy question, email us at info@roamnsavor.com. We aim to respond within 45 days.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Roam and Savor LLC

info@roamnsavor.com

We aim to respond to all privacy-related inquiries within 30 days.

Text us